TERMS AND CONDITIONS
Welcome to Kloser.ai, an AI-powered fundraising platform that helps startups analyse pitch decks, connect with investors, and streamline the fundraising process with the experience of OCEAN.Capital, a brand of OCEAN DEALS, LDA, a corporation incorporated under the laws of Portugal with company and tax number 517660628 and head offices at Praceta João Martinho Freitas, nº 2, 3º direito, 2750-388 Cascais, Portugal (henceforth refereed to as “OCEAN.Capital”).
To register into Kloser.AI and interact with its tools, you must accept the Terms and Conditions set out below, which will dictate the interactions between You, the user, and OCEAN.Capital. These terms will dictate all commercial relations between the Parties in relation to subscriptions, payments, exchange of information, retainment of information, communications or any other interactions that occur in the Kloser.ai website or platform or that derive from the relationship established between the Parties after You register onto Kloser.ai.
Under these Terms and Conditions the words “we”, “our” and “us” shall be understood as referring to OCEAN.Capital. The terms “you”, “yours” and the “Client” shall be understood as referring to the entity which registers or intends to register onto Kloser.AI. The term the “Parties” shall be understood as referring to both We and You combined, while the term “Party” shall be understood as referring to either We or You, as applicable. The term “Kloser.ai” shall be understood as referring to the website https://kloser.ai/ and to any app or other means of interaction of the platform. The term “Services” the usage of Kloser.ai.
SECTION I – INTRODUCTION
- Acceptance of Terms and Conditions
- Capital owns and operates Kloser.ai and by using it, you must accept the Terms and Conditions set out here below, the Privacy Policy available in Kloser.ai, as well as any other rules and regulations set forth for subscription and usage of the services provided by OCEAN.Capital through Kloser.ai. If you do not agree with said Terms and Conditions, the Privacy Policy or any other rules and regulations set forth for subscription and usage of the, please cease the usage of Kloser.ai immediately.
- During registration you must accept these Terms and Conditions, as well as the Privacy Policy and any other documents referred to and available for review by you at registration. Registration constitutes acceptance of said Terms and Conditions, Privacy Policy and documents and constitutes a legally binding agreement between the Parties.
- By accepting these Terms and Conditions, you declare to be over the age of 18 and to be legally capable of entering into a binding Agreement from which legal obligations may arise under Portuguese law, including Decree-Law n. 7/2004, of 07 of January, relating to electronic commerce.
- How do We work and what Services We provide
- ai provides an AI-powered fundraising platform that helps startups analyse pitch decks, connect with investors, and streamline the fundraising process. The Services includes tools for pitch deck scoring, investor matching, and fundraising guidance.
- Capital employs AI agents as well as human senior investment experts and analysts for the provision of Services.
- The articles under SECTION 2 – GENERAL TERMS apply to you if you use the Services.
- The articles under SECTION 3 – ACCOUNTS, DECK PREPARATION, DECK EVALUATION AND FUNDRAISING PROCESS apply to you after registration onto Kloser.AI by creating an account.
- For some of the Services provided by Kloser.ai it is possible that you may need to enter into additional agreements with us. In that case, if any inconsistency between these Terms and Conditions and said additional agreements occurs, the additional agreement shall prevail.
- Other introductory rules
- Any proposal or offer made by us to you is non-binding, unless expressly agreed otherwise.
- An offer or proposal only applies to the Services specified therein.
- When you provide us with certain information, we may assume that the provided information is correct, complete, and up to date, and we will base the proposal on that information. If you have provided us with false, incomplete or misleading information we have the right to adjust the terms in any additional agreement.
- Capital shall execute its Services to the best of its knowledge and abilities and according to the requirements of professional practice.
- If a Service specified in an additional agreement requires change, we shall negotiate the required changes and agree on them in writing. OCEAN.Capital may raise or lower offered prices in such cases.
- Intellectual Property
- The Service, including the Platform and all underlying software, algorithms, models, interfaces, databases, documentation, and all original content, features, and functionality made available through it, are and shall remain the exclusive property of OCEAN.Capital and its licensors. Such elements are protected by applicable copyright, trademark, and other intellectual property laws. Nothing in these Terms and Conditions shall be construed as granting the Client any ownership rights in the Service or the underlying technology, except for the limited right to access and use the Service in accordance with these Terms.
- Subject to Clause 4.1, any materials, documents, presentations, pitch decks, analyses, or other work product generated through the Service using Client Data shall belong to the Client. For the avoidance of doubt, such ownership shall not extend to, nor restrict, any intellectual property rights of OCEAN.Capital in the Service, the Platform, or the underlying technology used to generate such materials.
SECTION II – GENERAL TERMS
- Handling and ownership of data
- All data, information, documents or materials submitted, uploaded or otherwise provided by the Client through Kloser.ai (“Client Data”) shall remain the property of the Client at all times and will not be made public or available to anyone outside OCEAN.Capital its affiliates, directors, officers, employees, agents, and licensors, on a need-to-know basis, unless previously expressly agreed by the Client.
- The Client expressly agrees to allow for the usage of AI systems as stipulated in clause 10 of these Terms and Conditions for the preparation and evaluation of decks and other information needed for the provision of the Services.
- The Clients is aware that, once a deck is completed and the Client enters into an agreement with OCEAN.Capital for the procurement of funds suited to invest, the Deck and other relevant information may be shared with potential investors. OCEAN.Capital will contact the Client and request permission before sharing any information with funds.
- Capital shall process Client Data in accordance with the applicable data protection legislation, including the Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and Law n. 58/2019, of 08 of August (Lei Geral de Proteção de Dados or LGPD), as well as any other data protection laws applicable in Portugal.
- For the purposes of the applicable data protection legislation, OCEAN.Capital shall act as the data controller in respect of the processing of Client Data carried out in connection with the provision of the Services.
- Further details regarding the processing of personal data are set out in Kloser.ai’s Privacy Policy.
- Pricing
- Offered prices do not include possible expenses or any taxes or levies imposed by relevant authorities. All offered prices are based on the exchange rate in force at the time of signing the retainer, subscription or an additional agreement. All deviations of the price due to a change in the exchange rate are for your account.
- We have the right to adjust our prices at any given time. The new price will then be applicable after its announcement.
- In case you do not agree with the proposed change of price, you have the right to cancel the Service within 30 days after the announcement. Your account or the additional agreement will then terminate on the day the new prices become applicable.
- Payment and collection charges
- Payments for subscription of Services, as retainers for Services shall be made at the moment of subscription or of entering into additional agreements that require a retainer, unless otherwise agreed upon in the additional agreement.
- Renewals of subscriptions will be invoiced 30 days prior to the due date for payment, unless otherwise agreed upon in the additional agreement.
- Success fees will be invoiced after execution of the investment agreement related to the Services and shall be paid in the 15 days after being issued.
- If a payment is due, and you have failed to meet your payment obligation, you will automatically be in default. A default notice is not required.
- Payments are non-refundable.
- Complaints about our Services shall not suspend a payment obligation.
- In case of default:
- we may charge the statutory (commercial) interest. The interest is calculated from the moment that the payment becomes due, until the moment that the amount has been paid in full;
- we may suspend or terminate your account, your access to the API and the Additional Agreement;
- we may charge all extrajudicial costs.
SECTION III – ACCOUNTS, DECK PREPARATION, DECK EVALUATION AND FUNDRAISING PROCESS
- Creation of an account
- To use certain features of the Service, you must create an account. Every human may register at our website for an account. Bots are not allowed and will be banned if detected.
- You are responsible for choosing the correct identifiers, such as your email address and choosing a strong password.
- We will ensure that your account data, will be stored safely.
- You are responsible for all activities on or from your account after it has been logged into. If you have lost access for some reason or suspect that your account has been compromised, you should report this to us as soon as possible after becoming aware of it.
- We have the right to (temporarily) block accounts. We only do this in case we have reasonable belief that one or more accounts are used in a matter that is or risks being against the law, contrary to a provision of these Terms or against the integrity of our data or Services. Furthermore, we have the right to take any other reasonable measures we deem adequate, taking into account the circumstances at hand.
- User content
- You retain ownership of any Client Data you submit to the Service, including pitch decks and business information as per clause 4.1 of these Terms and Conditions. By submitting content, you grant us a license to use, process, and analyse such content to provide the Service as an authorized used for data protection purposes.
- Use of Artificial Intelligence Systems
- The Client acknowledges and agrees that the Services provided through Kloser.ai may involve the use of artificial intelligence systems, automated agents, or similar technologies operated or integrated by OCEAN.Capital, as well as third party data analysis software licenced to OCEAN.Capital in addition to human personnel.
- Any processing of Client Data that is defined under GDPR as “personal data” and are not visible in the investment Data Room carried out through such artificial intelligence systems shall be performed under the control and responsibility of OCEAN.Capital.
- Any processing of all other Client Data may also be carried out through such artificial intelligence systems. In relation to those The Client further acknowledges that such third-party AI providers operate independently from OCEAN.Capital and are subject to their own terms of service, policies, and technical limitations.
- To the extent permitted by applicable law, OCEAN.Capital shall not be responsible for the acts, omissions, availability, performance, or decisions of any third-party AI providers, provided that OCEAN.Capital shall use commercially reasonable efforts in selecting and integrating such providers into the Services.
- Capital represents that any third-party artificial intelligence models or systems used in the provision of the services, are accessed under enterprise or commercial licences.
- Providers of such artificial intelligence systems shall not be considered data controllers of personal data with respect to Client Data solely by virtue of providing the underlying technology used by OCEAN.Capital.
- Termination and Account Deletion
- The Client may delete their account at any time, which shall automatically result in the termination of their subscription to the Service. Following account deletion, OCEAN.Capital shall retain the Client’s personal data only to the extent necessary to comply with applicable law, regulatory obligations, or as set out in the Privacy Policy. All other data and work products generated through the Service shall be deleted or anonymized in accordance with the Privacy Policy, except where retention is required by law.
- The Client may terminate its subscription to the Service at any time by cancelling its subscription. Termination of the subscription does not automatically affect any additional agreements entered into by the Client, which shall remain in force and enforceable only to the extent and under the terms set forth in such additional agreements. Any rights or obligations under such additional agreements, including payment obligations, including success fees, shall survive termination of thesubscription unless expressly waived or modified in accordance with the terms of the relevant additional agreement.
- Capital may suspend or terminate the Client’s access to the Service immediately upon notice if the Client breaches these Terms or any applicable law. Termination by OCEAN.Capital does not relieve the Client of any payment obligations accrued prior to termination or affect any additional agreements entered into by the Client, which shall continue in accordance with their respective terms.
- Upon termination of the subscription, the Client’s right to access and use the Service shall immediately cease. OCEAN.Capital shall have no obligation to retain or provide any data or work product beyond what is required under these Terms and Conditions, any additional agreements, or applicable law.
SECTION IV – OTHER TERMS AND CONDITIONS
- Confidentiality
- Definition of Confidential Information. For the purposes of these Terms, “Confidential Information” means any non-public information disclosed by one party (“Disclosing Party”) to the other party (“Receiving Party”), whether in written, oral, electronic, or any other form, including, without limitation, business plans, financial information, investor or client lists, know-how, trade secrets, software, algorithms, models, data, and materials generated through the Service.
- Obligations of the Receiving Party. The Receiving Party shall:
- treat all Confidential Information with the same degree of care as it uses to protect its own confidential information, but in no event less than reasonable care;
- use Confidential Information solely for the purpose of performing its obligations under these Terms;
- not disclose Confidential Information to any third party without the prior written consent of the Disclosing Party, except to employees, agents, or professional advisors who need to know the information for the purposes of these Terms and who are bound by obligations of confidentiality no less restrictive than those set forth herein.
- Exclusions. Confidential Information does not include information that:
- is or becomes publicly available without breach of these Terms;
- was lawfully known to the Receiving Party prior to disclosure;
- is independently developed by the Receiving Party without use of or reference to the Disclosing Party’s Confidential Information; or
- is required to be disclosed by law, regulation, or court order, provided that the Receiving Party gives prompt written notice to the Disclosing Party to allow it to seek protective measures.
- Duration. The obligations of confidentiality under this clause shall survive the termination or expiration of these Terms for a period of two (2) years, or for such longer period as may be required by applicable law.
- Warranties
- The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, OCEAN.Capital disclaims all warranties, including, without limitation, warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability of the Service or any content generated through it.
- Capital does not warrant that the Service will meet the Client’s specific requirements, operate uninterrupted, secure, or error-free, or that any information or materials generated through the Service will be complete, accurate, or suitable for any particular purpose.
- For the avoidance of doubt, the Service is intended solely as a technological tool to support the preparation and presentation of materials and opportunities. Nothing in the Service or in any materials generated through it constitutes financial, legal, or investment advice, nor shall the use of the Service be construed as a recommendation, solicitation, or offer to invest. OCEAN.Capital does not guarantee that the use of the Service will result in investment opportunities, investor engagement, funding, or any particular commercial outcome.
- Limitation of Liability
- To the fullest extent permitted by applicable law, OCEAN.Capital, its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including, without limitation, loss of profits, loss of business opportunities, loss of data, loss of goodwill, or other intangible losses arising out of or in connection with the access to, use of, or inability to use the Service.
- Without prejudice to the foregoing, OCEAN.Capital shall not be liable for any losses or damages resulting from (i) any investment decision made by the Client or by third parties based on information or materials generated through the Service, (ii) the failure to obtain funding, investment, or investor engagement, or (iii) any reliance placed on outputs, analyses, or materials produced through the Service.
- To the maximum extent permitted by applicable law, the total aggregate liability of OCEAN.Capital arising out of or relating to the Service or these Terms shall not exceed the total amount paid by the Client to OCEAN.Capital for the use of the Service during the twelve (12) months preceding the event giving rise to the claim.
- Capital shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay results from events beyond its reasonable control, including, without limitation, acts of God, natural disasters, war, terrorism, civil unrest, strikes or labour disputes, failures of telecommunications or internet services, power outages, cyberattacks, or acts or omissions of governmental authorities.
- Miscellaneous
- These Terms and Conditions shall apply for as long as you have an account with us or for the duration of an additional agreement and for as long as necessary to wind up your account (of the additional agreement) and thereafter if and for as far as the nature of a term justifies this.
- These Terms and Conditions may be altered from time to time to adjust to new best practices, laws or regulations. We shall inform you of such alterations after which notification the new Terms and Conditions shall automatically replace the current Terms and Conditions.
- The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision of these Terms and Conditions. Any such invalid or unenforceable provision shall be replaced by a provision that is considered to be valid and enforceable and which’ interpretation shall be as close as possible to the intent of the invalid provision.
- Each Party waives its rights to partially rescind or annul, or to invoke the rescission or annulment of these Terms.
- Capital may assign or transfer or purport to assign or transfer any of its rights or obligations under these Terms or an Additional Agreement without your prior written consent.
- You are not allowed to assign or transfer any rights and obligations under our Services, these Terms or an Additional Agreement without prior written approval of OCEAN.Capital.
- Contact Information
- If you have any questions about these Terms of Service, please contact us at legal@kloser.ai.
- Applicable law and jurisdiction
- These Terms and Conditions shall be governed and construed in accordance with Portuguese law.
- Any dispute, controversy or claim arising out of or in connection with Terms and Conditions, including its existence, validity, interpretation, performance, breach or termination, shall be finally settled by arbitration in Lisbon, Portugal, in accordance with the Arbitration Rules of the Portuguese Arbitration Association (Associação Portuguesa de Arbitragem) in force at the time of the arbitration, which rules are deemed to be incorporated by reference into this clause.
Last updated on 06 of March 2026
